Join our comunity:
Shipping policy
Hey! Here's everything you need to know about how we get your order to you. 🚚
Processing Time
Orders are typically processed within 1–3 business days before being handed off to the carrier. You'll get a confirmation email as soon as your order is on its way.
Shipping Zones & Rates
We ship from Italy to the following destinations:
| Destination | Shipping Cost | Estimated Delivery |
|---|---|---|
| Albania | 300 ALL | 1–2 business days |
| Kosovo | €5.00 | 3–5 business days |
| North Macedonia | €7.00 | 5–7 business days |
| European Union (27 countries) | €15.00 | 7–14 business days |
| United Kingdom | £15.00 | 7–14 business days |
| USA & Canada | €25.00 | 7–14 business days |
Tracking
Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way. Tracking updates may take up to 24 hours to appear after dispatch.
Returns & Refunds
We don't accept returns or refunds unless the item you received is faulty or damaged. If that's the case, please get in touch with us and we'll make it right. 🙏
EU customers benefit from the standard 14-day cooling-off period as required by law.
Got an issue with your order? Reach out to us and we'll sort it out.
Questions?
Got a question about your shipment? Reach out to us — we're always happy to help.